Privacy Policy

Effective Date: September 4, 2025
Last Updated: September 4, 2025

Shane’s Drains of VA, LLC (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website or contact us through our online form. By using our website, you agree to this policy.

1. Information We Collect

We may collect the following information:

Personal Information You Provide:
- Name, phone number, email address, and any details you include when you fill out our contact form.
Automatically Collected Information:
- Basic technical details such as your IP address and browser type, which help us keep our site secure and running properly.

2. How We Use Your Information

We use your information to:

Respond to your inquiries and provide plumbing services.
Communicate with you about appointments, estimates, and service-related matters.
Improve our website and customer service.
Comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share it only in these situations:

Service Providers: With trusted companies who help us operate our website or deliver services (for example, web hosting).
Legal Reasons: If required by law, or to protect our rights, property, or safety.

4. Cookies

Our website may use cookies to ensure proper functionality. You can adjust your browser settings to refuse cookies; however, some parts of the site may not function as intended.

5. Data Security

We take reasonable steps to protect the information you provide. However, no method of transmission over the internet is completely secure.

6. Your Rights

If you are a Virginia resident, you may have rights under the Virginia Consumer Data Protection Act (VCDPA), including:

The right to request access to the personal data we have about you.
The right to request deletion of your data.
The right to opt out of personal data being shared for targeted advertising (we do not sell or share your data for that purpose).

To exercise these rights, please contact us using the information below.

7. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy as needed. Any updates will be posted on this page with a new “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

Shane’s Drains of VA, LLC
Email: shanesdrainsofva@gmail.com
Phone: 540-222-4721